Piece of Cake
  • 16-Jul-2019 (EST)
  • Buckhead
  • Atlanta, GA, USA
  • 12-15
  • Hourly
  • Full Time

Medical, Dental, Vision, Life, PTO


Looking for a "sweet" job? Look no further! Piece of Cake, Inc. is an Atlanta based specialty retailer that focuses on high quality baked goods and even higher quality customer service. We are currently looking for an Assistant Manager position at several of our retail locations. This position is strictly retail sales with no baking or product decoration involved.
If you are...
  • Outgoing
  • Detail-oriented
  • Reliable
  • Customer focused
  • Flexible- night AND weekend availability is a MUST
  • Capable working in a fast-paced environment
We want to hear from you!
 
Applicants MUST apply online to be considered; Please NO phone calls. If your experience and availability are a match for what we are looking for, we will contact you.
 
Description
 
The Assistant Store Manager is responsible for the success of an individual store.  They achieve success by working in the store and staying in constant contact with their customers and staff as well as the store manager.  They provide and ensure that the staff give superior customer service as well as deal with sales, inventory, facilities and people management. They work under the direct supervision and guidance of the store manager.
 
Primary Responsibilities
 
  • Recruits, trains, supervises and appraises staff
    • Insures accurate and timely time-card management for both self and staff
    • Upholds dress code standards for both self and staff
    • Uses provided company tools and processes to document performance of staff
    • Models integrity to staff and treats others with respect
  • Oversees day-to-day retail operations
    • Signs customers up for the cake club and explains the benefits
    • Create store plan and schedules within labor budget
    • Completes all assigned duties within the deadline
    • Resolves customer issues quickly and delivers appropriate solutions to make customers happy
    • Manages retail inventory variance as well as timely inventory completion  
    • Responsible for cash variance for both sales and petty cash
  • Maintains exceptional quality of all products
    • Utilizes FIFO guidelines and reducing waste
    • Maintains store cleanliness and appearance
    • Uses operational tools to ensure completion of opening and closing duties
    • Ensures compliance with health and safety regulations
    • Follows appropriate slicing guidelines
    • Provides meaningful feedback for the DM with suggestions for improvement
  • Focuses on Company Engagement
    • Engages in monthly promotional goals
    • Asks questions if something is unclear and seeks out opportunities to learn
    • Completes all required employee training
  • Sales Focus and Transaction Grown
    • Increases transactions for both bakery and retail products
    • Coaches employees on sales techniques
    • Ensures employees adhere to sample schedules

       
      Requirements:
  • High school diploma or GED
  • ServSafe Certification within 60 days of hire or promotion
  • Retail Experience

 

Piece of Cake
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